Move-In Day, Done Right — Every Time.
Haven replaces the spreadsheets, paper checklists, and phone-tag loops that senior living communities rely on today. One automated workflow — from deposit to day one.
Why Haven Exists
The Move-In Problem Has a Cost
63%
of senior living communities still coordinate move-ins via spreadsheets or paper.
1-in-4
move-ins have at least one missed task or delayed document on day one.
$8,400
average cost of a delayed move-in from late documentation and missed room prep.
One System. Every Step.
From the moment a lease is signed, Haven walks staff through every task — document collection, room prep, resident services, family handoff — with automated reminders and a live audit trail.
- Automated task assignment by role
- Document intake with compliance flags
- Real-time family progress portal
- Full audit trail for every move-in
From Signed Lease to Settled Resident
Haven turns a 47-step manual process into a single automated workflow your team actually follows.
Set Up the Move-In
Staff trigger the Haven workflow from a signed lease. The system auto-assigns tasks to housekeeping, care, dining, and admin — no manual coordination.
Documents & Compliance
Haven's Document Hub sends secure intake links to the family. Compliance flags highlight missing records before move-in day. No surprises.
Move-In Day & Beyond
Staff complete tasks in the app. Families track progress live via the Family Portal. Everything is logged. The audit trail builds itself.
The Platform
Everything You Need for a Flawless Move-In
Move-In Manager
Intelligent workflow automation that walks staff through every step of a new resident move-in, from deposit to day one. Zero missed tasks.
Document Hub
Centralized intake for health records, financial agreements, and care assessments. Automated compliance flags before move-in day.
Family Portal
A read-only real-time view for families tracking move-in milestones. Replace phone-tag with a professional digital experience.
48hr Setup
Communities are live in under 48 hours. No IT, no consultant, no six-month implementation.
Auto Reminders
Automated alerts ensure nothing falls through the cracks — even with understaffed teams.
Audit Trail
Every action logged with timestamp and staff member. Full compliance documentation, zero manual effort.
Replace the Spreadsheet. Own the Move-In.
WelcomeHome and Continuum CRM end at the sale. PointClickCare starts after the move-in. Haven owns the 48–72 hour window that everyone else ignores.
- Google Sheets updated manually at 7am
- Housekeeping reminded by phone call
- Documents chased via email threads
- Families call staff for updates
- Compliance assembled after the fact
- No audit trail when things go wrong
- Workflow auto-triggers on signed lease
- Tasks push to staff mobile/desktop apps
- Secure digital intake with auto-reminders
- Family Portal with real-time progress
- Compliance flags before move-in day
- Full timestamped audit trail, always
Communities using Haven report 73% fewer missed tasks and cut move-in coordination time by half.
See a DemoTrusted by Community Directors
“Haven changed our move-in day completely. We went from frantic calls to a calm, coordinated process. Families actually comment on how smooth it was.”
“The Document Hub alone was worth it. We used to chase families for 2 weeks for paperwork. Now it's done before move-in day — automatically.”
“I showed Haven to our regional VP and she immediately asked when we could roll it out to the other 8 communities. That's how obvious the value is.”
Simple Pricing for Every Operator
Start with one community. Scale to your entire portfolio.
Starter
For single communities getting started
- 1 community location
- Up to 15 move-ins/month
- Move-In Manager workflow
- Document Hub with compliance flags
- Email support
No setup fee. Cancel anytime.
Growth
For growing operators expanding across locations
- Up to 5 community locations
- Unlimited move-ins
- Everything in Starter
- Family Portal for all communities
- Analytics dashboard
- Priority support + onboarding call
Most operators start here.
Enterprise
For regional operators managing 10+ communities
Contact us for pricing
- Unlimited locations
- All Haven products
- Custom EHR/CRM integrations
- Dedicated Customer Success Manager
- SLA guarantee
- On-site training available
Custom implementation.
Frequently Asked Questions
Ready to Make Every Move-In Day a Great One?
Join the senior living communities replacing spreadsheets with a system that actually works. Haven handles the process — you focus on the residents.
🔒 HIPAA Compliant · No setup fee · Cancel anytime · Live in 48 hours